PETILY’s Best Sellers collection features the most loved and top-rated items chosen by pet parents just like you. Curated by popularity and customer satisfaction, these trusted picks deliver proven quality, comfort, and joy. First time at PETILY? Start here with what everyone’s loving!
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🐶🐱 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🐶🐱 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🐶🐱 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
